When you request work or ask a question:

The consultant will normally send you the answer/document within 2-3 business days. If a second opinion is needed: normally, 3-4 business days.

When you request a meeting/phone meeting:

The consultant will normally meet with you within the 4 days following the day of your request. The consultant will offer you at least 1 meeting option before 8am or after 6pm or on a Friday.

Unscheduled telephone calls:

You may call the consultant until 9pm during business days. If the consultant is unable to answer, leave a message clearly stating the issue. Then, the above responsiveness guidelines will apply.

ARINGO MBA Consulting: Our Responsiveness Standards & What to Expect

What are ARINGO's Responsiveness Standards and how do they affect deadlines?

ARINGO's responsiveness standards ensure timely communication and meeting deadlines. Consultants typically respond to work requests or questions within 2-3 business days (3-4 for a second opinion) and schedule meetings within 4 days of your request, offering options before 8 am, after 6 pm, or on a Friday. Unscheduled calls are accepted until 9 pm on business days; if unanswered, leave a message, and the standard guidelines apply. Important notes include reviewing compensation rules for delays, defining 'business days' (excluding Fridays, Saturdays, holidays, medical emergencies, and pre-published vacation days), and noting higher responsiveness from February-August.