- Mini-Packages: In case you use only part of the Mini-Package, you may be entitled for a refund. In such case, you will only pay for the consulting hours that you actually used, according to the regular hourly rate (Discounts do not apply in such cases).
- School Packages – first session: If you wish to cancel the School Package immediately after the first session, you will be refunded the full package price and will be charged according to the hourly charging policies.
- School Packages – beyond the first session: Should you wish to cancel the School Package after the consultant performed any type of work on either one or two of your documents (resume, essay, recommendation), you will be refunded 50% of the package price. Should you wish to cancel the School Package after the consultant performed any type of work on more than two of your documents, you will not be eligible for a refund.
- Multi-School Packages: School Package clients who register for a Multi-School Package (two or more) and who wish to cancel an additional school beyond the first school may be eligible for a refund, provided that no consulting work has been performed on the additional school in question. The amount of the refund shall be the difference in price between the services used and those additional schools that were not used (Discounts do not apply in such cases).